Download this PDF for assistance and guides following the Customer Service Point closure. Click here ‘ Full BCC CSP Assistance & Guides ‘ to download

1. FAQ’s
2. How to contact BCC
3. How to apply for Housing Benefit / Council Tax Reduction
4. How to provide evidence in support of a claim using a computer
5. How to provide evidence in support of a claim using a smartphone or a tablet
6. How to manage your Housing Benefit online
7. How to pay online – Council bills, fines and invoices; Direct Debit for Council Tax and Rent
8. How to manage your Rent Account online
9. How to request a new or replacement payment card
10. How to report a repair online
11. How to manage your Council Tax online
12. Other ways to pay – Hartcliffe
13. Other ways to pay – Fishponds
14. Other ways to pay – Southmead
15. Other ways to pay – Ridingleaze